Refund policy

At our store, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

We accept returns within 14 days of receiving your order. To be eligible, items must be unused, unwashed, and in their original condition with tags attached. Please contact us at voiceofthelakotanation@gmail.com with your order number and reason for return before sending any item back. Unauthorized returns may not be accepted.

Please note that return shipping costs are the responsibility of the customer unless the item is damaged or defective. In such cases, we’ll cover the return shipping and offer a replacement or full refund.

Refunds will be processed within 7 business days of receiving your returned item. You’ll receive a confirmation email once your refund is issued. The amount will be credited to your original method of payment.

We do not accept returns or offer refunds for customized or personalized items unless they arrive damaged or with a printing error.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and details. We’re committed to resolving issues quickly and ensuring you’re satisfied with your experience at our store.